Am I missing something? I always look at Sunday mornings as grocery shopping day. And I’m always flummoxed when there are only 2 non-express lanes open, and one express lane open. Are there lots of express shoppers on Sunday morning? Wouldn’t it make much more sense to have 3 non-express lanes open to deal with the large amounts of less-than-10-item shoppers roaming the store from 10am - 12pm? Honestly, who came up with this? I could understand if the store has recently opened and they have no notion of traffic patterns in this specific store. But mine has been open for 4+ years. They should know this by now. You have the data. Use it!
Having said all of that, the lady working the express lane this morning did take pity on me while she’s standing there waiting for the non-existent express customer and told me to come over to that lane. To this particular lady, thank you so much!