The Types of “No”

In a meeting this afternoon, I was struck by the types of “no” that exist in the businesss world. After all, being told “no” is not necessarily the end of the argument. Think about these types of “no” you may hear:

  • The technical no: It’s actually not possible due to a technical limitation somewhere in the process stack.

  • The feasibility no: While technically possible, it doesn’t make sense from a business process perspective. I mean, it would work correctly, but it won’t solve the business problem.

  • The political no: Yes, it’s possible. And even has potential upside for the business or the business process. Yet, the “owner” of said decision doesn’t want to implement said solution. Because it wouldn’t be politically prudent.

Lee Feagin @leefeagin