AddyOsmani.com - 21 Lessons From 14 Years at Google

14. If you win every debate, you’re probably accumulating silent resistance.

I’ve learned to be suspicious of my own certainty. When I “win” too easily, something is usually wrong. People stop fighting you not because you’ve convinced them, but because they’ve given up trying - and they’ll express that disagreement in execution, not meetings.

Real alignment takes longer. You have to actually understand other perspectives, incorporate feedback, and sometimes change your mind publicly.

The short-term feeling of being right is worth much less than the long-term reality of building things with willing collaborators.

I absolutely love this lesson. It applies in so many instances. And it’s overlooked so many times by leaders. I know I’ve been guilty of it.

Lee Feagin @leefeagin